Refund & Cancellation Policy

Last updated: June 2026

1. Free trial first

Every new user gets a free 24-hour trial with full access before paying anything. We encourage you to test the service completely during the trial so you can subscribe with confidence.

2. Cancelling a payment

A payment can be cancelled at any time before it is completed — simply close the payment page or tap "Cancel payment" inside the app. Nothing is charged for cancelled or failed payment attempts. If money was debited but the plan did not activate, it is automatically reversed by the payment gateway to your source account, typically within 5–7 business days.

3. Refunds after purchase

• Subscriptions are digital services activated instantly after payment, so purchases are generally non-refundable once the plan is active.
• Exception — service failure: if the service was materially unavailable for an extended period during your plan, contact us within 7 days of purchase and we will review the case. Approved refunds may be full or proportional to unused time.
• Exception — duplicate payment: if you were charged twice for the same plan, the duplicate amount is refunded in full.

4. How refunds are processed

• Approved refunds are issued through Cashfree Payments to the original payment method (UPI / card / bank account).
• Refunds typically reflect within 5–7 business days, depending on your bank.
• When a refund is issued, the corresponding plan benefits are removed from the account at the same time.

5. How to request a refund

Email info@myudyog.co.in with your registered phone number and the payment/order ID (visible in the app under Profile → Payments). We respond within 48 hours on working days.