Refund & Cancellation Policy

Last updated: 19 August 2026

Please read this Refund & Cancellation Policy carefully before purchasing any subscription on Udyog MW Alerts. By completing a payment on the app, you confirm that you have read, understood, and agreed to this policy in full.

1. When we issue refunds

Udyog MW Alerts is a digital subscription service, and access is activated instantly upon successful payment. As a general rule, all subscription payments are final and non-refundable.

However, refunds are issued only in the following two situations, provided you inform us within 24 hours of the purchase:

1. Failed activation — you completed a successful payment but your subscription did not activate inside the app.
2. Duplicate charge — the payment provider mistakenly charged you more than once for the same subscription in the same session.

2. Strict 24-hour window

Refund requests for the above two situations must be submitted to info@myudyog.co.in within 24 hours from the time of the successful payment. Any request received after 24 hours from the transaction time will not be considered for a refund under any circumstance.

3. No refund after 24 hours

Once 24 hours have passed from the successful payment, the subscription is treated as consumed and used, and no refund, partial refund, or pro-rata adjustment will be made — including where the remaining days of the plan are unused.

4. What is not refundable

• Change of mind, or buying a longer plan than you intended.
• Missed alerts caused by your device settings — notifications turned off, battery optimisation restricting the app, Do Not Disturb, or the app being force-stopped.
• Missed alerts caused by your network being offline or unstable.
• Fewer tasks being available on Microworkers during your subscription period. We monitor and alert; we do not create, allocate, or guarantee tasks.
• Your Microworkers account being suspended, restricted, or not qualifying for a task.
• Accounts suspended by us for breaching our Terms & Conditions.
• Free trial periods and complimentary days granted by us, which carry no monetary value.

5. How to request a refund

Email info@myudyog.co.in from the mobile number registered on the app, within 24 hours of payment, and include:

• Your registered mobile number.
• The order ID shown on the payment screen (also visible under Profile → Payment History).
• The amount, date and time of the payment.
• A short description of the problem, and a screenshot if you have one.

We verify every request directly against the payment gateway record before deciding.

6. How approved refunds are processed

• Approved refunds are returned to the original payment method only. We cannot refund to a different account, card or UPI ID.
• Refunds are initiated within 3 working days of approval and typically reach you within 5 to 7 working days, depending on your bank or UPI provider.
• The subscription is deactivated when a refund is approved.
• Where a payment succeeded but the subscription did not activate, we will offer to activate the plan instead of refunding it. You may choose either.

7. Cancellation

Every plan is prepaid for a fixed duration and there is no auto-renewal or standing mandate — nothing is ever charged to you again without you tapping Subscribe. You may stop using the service at any time; an active plan simply runs to its end date. There is no cancellation fee, and cancelling does not create a refund entitlement.

8. Service interruptions on our side

If alerts are unavailable for an extended period because of a fault on our side, we extend every affected subscription by the number of days affected. This extension is our standard remedy in place of a refund.

9. Contact

For any question about payments, refunds or cancellations, write to info@myudyog.co.in. We reply to every message within 48 hours.